Hotel Hope




Imagine a housekeeper at one of our Johannesburg Guesthouses. She’s wearing a starched uniform, she’s in a stylish guest room, smoothing down the sheets and shaking out the duvet cover. Her job is to make the room perfect.

Now imagine a similar scenario. A housekeeper of a different sorts. Also in uniform, also in a guest room and also smoothing down the sheets. But these are the sheets of a dozen cots, home to a dozen babies. This housekeeper is ensuring that each little baby has a perfect, warm, cosy, clean cot to sleep in.

This housekeeper comes from the Hotel Hope Orphanage.

You may be thinking this is an odd analogy – Johannesburg Guesthouses and Hotel Hope. But it isn’t at all. Oliver Quambusch who is the founder of Hotel Hope had many years experience in the hotel industry. When he chose to give up his life in Europe and to make a difference in South Africa, he based everything he did on what he had learned in the hotel industry. With a whole lot of love and compassion thrown in.

Oliver ensures that the orphanages are run like hotels for little people. They are guesthouses of a different sort. The cooks work in the ‘Food and Beverage Department.’ Housekeepers work in ‘Housekeeping.’ The housemother is the Concierge.

And the babies are the most important part – they are the guests.

In a hotel, a Tour Operator makes the bookings. At these orphanages, the police make the bookings. They will phone and say ‘We have found a new baby on the side of the road. Can you take him?’

Oliver and his staff make a plan.

Hotel Hope is more than an Orphanage. There two beautiful homes that look after orphaned and abandoned babies. Each home has 14 babies, so a total of 28. The aim is to love and support, nurture and care for the babes, while finding them perfect permanent homes. The babies come in and out. As one leaves to go off to its new home, another one comes in.

It takes a lot of love, care and commitment. Hotel Hope has this, plus a huge huge heart.

Hotel Hope relies heavily on donations and Oliver spends a large part of his time fundraising. But they are also hugely entrepreneurial, just like our Guesthouses. They run two of their own charity shops. Everything they sell, all the proceeds, go into their homes. And there are some fabulous things for sale, vintage clothing, decor, antique mirrors, crockery, you name it, you’ll find some great bargains. Both charity shops are in Melville – Resurrection Charity Shop is on 7th Street and The Hope Charity Shop is on Main. (Both corner 2nd Avenue)

There are many more layers to the Hotel Hope group. They have a team of people who travel to the townships, talking to young people and educating them on pregnancy, childbirth, mothering and childcare. They talk about unplanned pregnancy, offer guidance and support and work closely with mothers, school principles and social workers. They have a team of volunteer counsellors and run ten week information sharing sessions at schools around Johannesburg and in Alexandra.   They also work closely with a home for unmarried moms in the West rand, called Hands of Compassion.

The Hotel Hope Ministries are astonishing. They also need all the support they can get. This year Johannesburg Guesthouses will be donating a good supply of baby nappies and other baby goodies. If you want to make a donation, or get involved, click on the link below for their details. Everything is appreciated.

Hotel Hope Ministries 


Contact Details

  • T 011 484 4000
  • F 011 484 3027
  • Office: Children’s Memorial Institute (CMI), 3rd Floor, Suite 8, 13 Joubert Street ext, Cnr Joubert & Empire Road, Braamfontein, 2193
  • Resurrection Charity Shop: Cnr 2nd Ave & 7th Street, Melville
  • Hope Charity Shop: Cnr 2nd Ave & Main Road, Melville
  • Postal: PO Box 101, Melville, 2109
  • Non-profit Organisation: 084289
  • Section 21 Company (Company not- for- gain): 2010/006792/08
  • Public Benefit Organisation (Tax exemption): 930 034 387
  • BBBEE level 4
  • All donations are tax deductible. Section 18a certificates issued on request. Please provide full name and mailing address.
  • Bequests are exempt from payment of estate duty.